Accessible & Inclusive Communities
The City supports inclusive communities which are welcoming and embracing of diversity, supportive of people who are socially and/or financially disadvantaged, and which reduce barriers to participation in community life.
The City will work in partnership with marginalised, disadvantaged, and culturally and linguistically diverse groups to develop community-driven initiatives that increase social inclusion and participation in community and civic life.
Albany's inaugural Changing Place is now open to eligible users. This secure and clean bathroom is specifically designed for people who need space and assistance to manage their bathroom needs while in the community, and for whom universal access toilets are not suitable.
The Changing Place is conveniently located adjacent to the Albany Entertainment Centre at 293 Princess Royal Drive, and can be accessed either via the Stirling Tce footbridge, or there is ACROD parking directly behind the Changing Place.
Access is via a Master Locksmiths Access Key (MLAK). To check eligibility for a MLAK, please contact the National Disability Services on (08) 9242 5544 or by emailing firstname.lastname@example.org. Temporary keys can be obtained from Albany Visitor Centre on York Street, or from the City's Administration Building on North Road upon payment of a $20.00 deposit, fully refunded upon return of the key.
The Changing Place offers the following features:
Fully electric, height-adjustable Adult Change Table. Before use, please download and read the manufacturer's instructions (see below). The Adult Change Table is rated to hold a maximum weight of 200kg.
Fully electric Ceiling Hoist. The Hoist is also rated to hold a maximum weight of 200kg. Before use, please download and read the manufacturer's instructions (see below).
Peninsula Toilet that can be mounted from left or right hand side.
Shower, including a wall-mounted seat for convenience.
Adult diaper disposal for convenience.
Disposable Change Table covers that are placed conveniently next to the Change Table.
Users will need to supply their own slings for use in the hoist, which is designed for use with loop style slings. If you are unsure whether your sling can be used in this Changing Place, please contact the supplier or prescribing therapist. Alternatively you can call the Independent Living Centre Advisory Service on 1300 885 886.
This Changing Place forms part of a state-wide Network. Other Changing Places across WA can be located on the National Public Toilet Map or the Changing Places Australia Toilet Map. You can use either of these maps to plan your journey.
For cleaning or maintenance issues, or in the event of emergency, please contact the City's Call Centre on 1800 633 000. More information about this Changing Place can be obtained from the Community Development Team on (08) 6820 3020 or by emailing commdevel@Albany.wa.gov.au
- Changing Places Change Table Instructions (1017KB)Manufacturer's instructions for use of change table.
- Changing Places Hoist Instructions (448KB)Instructions for using the Changing Place ceiling hoist.
Following consultation with young people, the City of Albany has developed the 'Youth Friendly Albany Strategy 2017-2020'.
The Strategy provides a solid framework for the City to contribute to a more inclusive society that values the contribution and opinion of our young people and encourages their participation in all aspects of our community.
The strategy has been developed based on the priorities of young people and is focussed on what is achievable in the time period. Some of the objectives are dependent on sourcing external funding if they are to be achieved.
If you have any questions or queries about the strategy please contact the Senior Community Development Officer on 6820 3023 or email email@example.com
The strategy was made possible through the support of the Department of Local Government and Communities and the ongoing support of Rio Tinto.
- Youth Friendly Albany Strategy (3MB)Youth Friendly Albany Strategy adopted 22 August OCM
Statistically about 20 per cent of Albany's population has some form of disability and around 7 per cent have a profound or severe core activity limitation. The City of Albany recognises that many people living with disability may have individual support needs that require particular adaptive or assistive measures to be able to participate in community life.
All Western Australian Local Government Authorities are required to develop and implement Disability Access and Inclusion Plans in accordance with the Disability Services Act (1993) to ensure people with disability have the same opportunity as others to access council services, facilities, information, employment and civic participation.
Following consultation with community members and the disability services sector, the City updated its Plan for the 2018-2022 period. You can download a copy by clicking the link below.
For further information please contact Community Development on 6820 3020 or by email commdevel@Albany.wa.gov.au
- Community Access and Inclusion Plan 2018 to 2022 (7MB)The City of Albany is committed to ensuring that all public services, facilities and information are available to all community members, including those who have a disability, thereby enabling all community members to participate in all aspects of community life.
The City offers free use of beach wheelchairs at Middleton Beach and Emu Point so people who have mobility impairment can also enjoy Albany's popular tourist beaches. At Middleton Beach there are two types of chairs available: a Beach Trekker 'all terrain' wheelchair, and a Beach Access wheelchair. The Beach Trekker is suitable for land-based and water-based use. The chair will not float in the water. The Beach Access wheelchair can also be used on land and in the water, but patrons need to be aware that this chair will float in the water and therefore may not be suitable for people with high support needs. To access any of the City's beach wheelchairs please contact South Coast Security's 24-hour mobile service on 0417 964 102.
There is beach matting at Emu Point which enables wheelchair and mobility aid users access to firmer sand to enjoy beach outings. This matting is periodically moved to Middleton Beach to support events such as Australia Day Festival.
The City continually upgrades its playgrounds and equipment, and is increasingly adding accessible 'all abilities' equipment to the suite of available play equipment. Currently the following parks offer 'all abilities' equipment for people who cannot use regular play equipment:
- Emu Point
- Cull Park (limited wheelchair access)
- Mills Park (limited wheelchair access)
- Eyre Park is currently being upgraded to be an all abilities playground with Stage 1 completed.
Find accessible fishing locations along our beautiful coastline using this interactive map thanks to the work of Fishability. Click here to get the map.
- Inclusive Sport & Recreation: A Guide for Clubs (1MB)A guide for sporting clubs about being inclusive of people with disability.
Aged Friendly Albany Plan
The City of Albany is committed to becoming an age-friendly city and Council has now adopted its first Age-Friendly Albany Plan. The Plan has been developed following extensive community consultation with seniors, aged care providers and relevant stakeholders and will be implemented over the next four years. To download a copy of the Plan, please follow the links below.
If you would like further information please contact the Senior Community Development Officer on 6820 3020 or by email firstname.lastname@example.org.
Liveable Housing Design Guidelines
The City of Albany adopted the Liveable Housing Guidelines on 16 October 2012. These guidelines are an initiative of the Council's Seniors Committee. The Seniors Committee developed these guidelines to assist home owners on considering these issues at the time of purchase or renovation of a property. For more information about Liveable Housing Guidelines please contact the Senior Community Development Officer on (08) 6820 3020 or email email@example.com.
Pedestrian Safety for Seniors
People aged over 65 years comprise around 12 per cent of the state's population, but around 20 per cent of those killed as pedestrians. In Albany 38 per cent of pedestrians killed or seriously injured on local roads between 2003 and 2012 were aged 70 years or older.
To assist seniors move around safely as pedestrians, the City has produced Pedestrian Safety for Seniors which can be downloaded below.
- Age Friendly Albany 2016 to 2020 (970KB)Age-Friendly Albany Plan provides a framework for the City to become more welcoming and inclusive of older people. Adopted by Council on 23 February 2016, Resolution CS026.
- Liveable Housing Design Guidelines (575KB)Liveable Housing Design Guidelines adopted by Council on 16 October 2012 Resolution 3.1.
- Seniors Road Safety Flyer (1MB)To increase awareness of pedestrian safety among seniors, the City has produced a helpful information sheet.
As the regional centre for the Great Southern, Albany has a diverse youth community and a large number of agencies that provide services to young people.
Youth Advisory Council
The Albany Youth Advisory Council (otherwise known as the YAC) is a group of young people passionate about making Albany an even better place for people aged 12-25.
Young people are encouraged to follow the YAC Facebook page which includes information on events, news and other items of interest for young people growing up in Albany
New members are always welcome. Contact the Senior Community Development Officer on 6820 3023 if you would like to be involved.
Albany PCYC's Strike II program - runs every Friday evening, 7pm - 9pm at Albany PCYC. A range of activities are on offer each evening and transport home is provided. Entry $2 Contact Albany PCYC on 9842 1716 for more information.
For other events, visit the City of Albany Events Page
Approximately 6 per cent of the City's population came from countries where English was not their first language and approximately 5 per cent currently speak a language other than English in their home. The predominant language spoken at home other than English is Filipino/Tagalog, with around 380 people speaking this language in their homes. Other languages spoken in the home other than English include Italian, Afrikaans and Dutch.
Albany Migrant Resource Centre provides assistance to people who have arrived from another country within the last 5 years, under humanitarian or refugee visas. The service is a part of the Rainbow Coast Neighbourhood Centre and offers advocacy, practical assistance, information, counselling, programs, activities and links to other community networks and referral services relating to domestic and social issues arising out of the settlement experience. Click here for more information, including contact details.
March 21 is the United Nations International Day for the Elimination of Racial Discrimination, marking the anniversary of the Sharpeville massacre, which took place on this day in 1960.
Harmony Week is celebrated each year in the week leading up to 21 March and is designed to raise awareness of multiculturalism, promote greater understanding in our community and communicate the message of saying no to racism and discrimination, and reflecting on and celebrating the many cultures that comprise our community.
Stay tuned for the City's Harmony Week activities planned in 2019.
Aboriginal peoples of the South West Region of Western Australia are known as Noongar peoples. The territory around Albany is the traditional country of the Minang (spelt Meananger by Nind in 1831). Aboriginal occupation of the South West Region of WA has been dated to more than 50,000 years.
The Albany Aboriginal Accord represents a statement of commitment to working with the Aboriginal people of Albany to promote a greater understanding throughout the community of Aboriginal and non-Aboriginal peoples' history and culture. The Accord is between the City of Albany, the People of Albany and the Aboriginal Community of Albany.
- City of Albany Aboriginal Accord Policy (989KB)This document outlines the statement of understanding between the City of Albany, the people of Albany and the Aboriginal community of Albany. Adopted by Council on 27 March 2003
Albany has a number of agencies who can provide services and support for anyone requiring assistance:
- Anglicare Albany - provides a number of services including: financial counselling, homelessness support, relationship counselling, children's contact services, family and domestic violence counselling.
- Albany Women's Centre - offers women, with or without children, affected by family and domestic violence a safe refuge and support services.
- Albany Youth Support Association - provides a number of services to young people including: Young House (Youth Refuge), Reconnect (early intervention program to prevent homelessness), SHOT (Supported Housing Outreach and Tenancy), Open Access (Youth Art Studio) and Youth Outreach Program (youth workers to support young people experiencing crisis.
- Carers Services Directory - an online, searchable directory of services which will allow West Australian carers to easily access information on the services and support available to them.
- Community Living Association - provides support for people with disability and their families and carers.
- Disability Services Commission (Albany Local Area Coordination) - provides support for people with disability and their families and carers.
- Foodbank Albany - does not provide direct aid, but rather works in cooperation with a network of community based non-profit partner organisations that serve individuals and families in need. Contact Albany Foodbank on 9842 6645 who can refer you to a local agency that can assist you with accessing their services.
- headspace Albany - supports young people aged 12 - 25 who are experiencing mild to moderate mental health concerns and/or substance use issues, and their family and friends.
- Meals on wheels - delivers meals to the homes of frail older people and younger people with disabilities.
- My Aged Care- established by the Australian Government to help seniors and their families and carers navigate the aged care system.
- Narcotics Anonymous is a self-help group for addicts who meet regularly to help each other stay clean.
- Palmerston - provides support and services to those whose lives are affected by drugs and alcohol.
- Rainbow Coast Neighbourhood Centre - provides a range of services for families and carers of children 0-5 years and individuals, and coordinate the Albany Community Garden.
- Salvation Army - community relief services, as well as a number of programs.
- Shalom House - provides shelter based crisis accommodation for men aged 18+ for men experiencing homelessness, or at risk of experiencing homelessness; drop in space, and community garden.
- Southern Aboriginal Corporation - provides a range of services to indigenous families including: employment, family violence prevention legal services, community and health services and housing support.