Recovery forms the fourth stage in the PPRR (Prevention, Preparedness, Response, Recovery) approach to emergency management which is applied in Western Australia.

Community recovery is the coordinated process of supporting "emergency affected communities in the reconstruction and restoration of physical infrastructure, the environment and community, psychosocial and economic wellbeing" (Emergency Management Act 2005).

Local governments are responsible for managing recovery following an emergency event. The City of Albany will work closely with the community and responsible agencies to facilitate recovery. It has appointed a Local Recovery Coordinator and has developed a Local Recovery Plan to guide the recovery process.

Emergencies and disasters may impact the social, built, economic and natural environments within a community. The City's Recovery Plan addresses each of those areas and groups may be established within the Recovery structure to specifically focus on the impacts on each environment.

The Recovery Plan also sets out guidelines for managing financial arrangements, including donations and the distribution of government financial aid.

Click on the link below to view a copy of the City of Albany Recovery Plan.

Local Recovery Plan (City of Albany) Policy (733KB) View File  OR   Download FileThe Local Recovery Plan details the roles and responsibilities for agencies involved in the recovery function following an emergency event within the City of Albany municipality.

Recovery activities in Western Australia are underpinned by the National Principles for Disaster Recovery. These principles recognise that successful recovery:

  • is based on an understanding of the community context;
  • acknowledges the complex and dynamic nature of emergencies and communities;
  • is responsive and flexible, engaging communities and empowering them to move forward;
  • requires a planned, coordinated and adaptive approach based on continuing assessment of impacts and needs;
  • is built on effective communication with affected communities and other stakeholders; and
  • recognises, supports and builds on community, individual and organisational capacity.

Effective communications is a key principle of disaster recovery and critical to facilitating community involvement. An affected community has a right to all information relevant to its recovery. The City of Albany will:

  • Ensure the information is presented in a way that is clear and free of jargon.
  • Consult with the community to establish what people actually want to know, i.e. what is happening with recovery, how they can access support and who to contact should they have any questions.
  • Ensure our communication fits the audience.
  • Respect the community by ensuring communication is culturally appropriate.
  • Ensure that information is accessible to audiences in diverse situations, addresses a variety of communication needs and is addressed through a variety of media and channels.
  • Reiterate and re-communicate information periodically throughout the recovery process.
  • Allow people affected by an emergency to acknowledge and validate their experiences.

In the event of an emergency which has an impact on the community, the City of Albany will establish a Recovery Centre to provide assistance to those impacted by the emergency.

The decision of where to establish the Local Recovery Centre will be made by the Local Recovery Coordinator and depend upon the location, extent and severity of the emergency.

Western Power: 13 13 51


Department of Primary Industries and Regional Development: 9780 6200

Department of Communities (Welfare Assistance): 1800 032 965

West Australians wanting to assist people in the City of Albany affected by WA’s recent bushfires by donating vital goods are being urged to register their offers at

In partnership with the Bankwest Foundation, GIVIT is established in Western Australia to help manage all offers of donated goods and services during the recovery of these fires.

Donations made via GIVIT provide critical and immediate support to those affected by emergencies as well as providing longer recovery support to help communities recover.

To donate items you can see the list of urgently needed items at If you have an item to donate that is not listed please pledge your item on which enables local charities to see what donations are available.

If you are a local charity or frontline service wanting to access donated goods and services, please register at .

The recent bushfires in the Albany region may have effects on many members of the public.

Being involved in an event such as this it may raise a range of reactions and this is a normal response.

If you feel affected by this event:

  • try to maintain your normal routine
  • talk with people you are comfortable with i.e. family/friends 
  • allow yourself time to come to terms with what you have been through, 
  • use physical exercise to work off tension 
  • try relaxation exercises such as deep breathing or meditation to help you feel calmer 
  • take part in activities you enjoy  

Ways to help others 

  • listen to the person’s account of the events by keeping your questions about the    situation to a minimum; listen for as long as they want to talk 
  • remind them to look after themselves physically by eating, resting and sleeping 
  • reassure them about safety and security 
  • expect some moodiness and irritability 
  • continue with your own (and your family’s) routine and allow the person some time to settle back into their own routine 
  • try not to make light of the situation or talk them out of their reactions 


  • Reassure them they are safe
  • Let them know it is OK to feel upset
  • Tell children the truth
  • Encourage them to talk through their thoughts and feelings

If you require further help you may wish to talk to your GP

Or for further support please contact the Disaster Response Hotline 1800 032 965