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Scorecard reveals strengths and priorities for the future

Published on Wednesday, 14 May 2025 at 9:05:07 AM

The City of Albany continues to perform strongly as a place to live, work and visit, with the 2025 MARKYT Community Scorecard showing upward trends in performance and engagement across key service areas.


More than 2,500 community members took part in this year’s independent scorecard, making it the City’s highest response to date.


Albany scored 81 out of 100 as a place to live—well above the industry average—and its overall performance index rose to 68, placing it sixth among regional councils and five points above the industry average.


City of Albany Mayor Greg Stocks said the results reflected the hard work of the City team and a community that was invested in its future.


“Albany continues to shine as a place to live, work and visit,” Mayor Stocks said.


“Not only did we see solid performance across most services, but nearly all of them rated at or above the industry average when benchmarked against councils across the state.


“Our library services, sport and recreation facilities, and destination marketing were all standout performers, and we saw positive gains in areas like community engagement, communication and local roads.


“We’re incredibly grateful to the more than 2,500 people who took the time to share their thoughts, as this feedback helps build the foundation of our strategic plans and ensures we stay focused on what matters most to our community.”


The scorecard also highlighted the community’s top priorities for the decade ahead.


“Community expectations are clear—housing, healthcare access, economic development, local roads and footpaths are key priorities,” Mayor Stocks said.


“These are issues affecting regional communities across Australia, and we’ll continue to advocate strongly alongside our partners in government.”


The results will feed directly into the City’s review of its Strategic Community Plan and help shape future budget decisions and advocacy efforts.

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