Rates Payments & Direct Debits

Rate notices are issued in August each year, with payment due in mid-September.

How can I pay my account?

Payments to the City can be made a number of ways:

  • On the Payments page of the City of Albany website
  • By phone – 1300 276 468 (have your rate notice and credit card available)
  • By Bpay – Biller Code 35121 Your reference number is printed on your notice
  • By mail – PO Box 484, Albany WA 6331 (cheques only)
  • In person – City of Albany, 102 North Road, Yakamia. 9.30am to 4.00pm

Please note there is no surcharge for credit card payments.

Direct Debit

Set up a weekly, fortnightly or monthly direct debit

The City of Albany offers direct debit options to pay your rates on a weekly, fortnightly or monthly payment plan. The debits are processed from a bank account and are deducted on a Friday. The monthly payments are deducted on the first Friday of the month unless otherwise agreed.

A direct debit can be set up to clear the current outstanding balance or make payments towards the next year's rates before they are even issued.

There is also the option to continue the direct debit from year to year on an ongoing basis.

You will need to download and complete a Direct Debit Request Form - Weekly/ Fortnightly/Monthly (link below) and forward it to our Rates Department. If you wish to confirm the amount you need to pay, please contact a Rates Officer on (08) 6820 3100.

There is a one-off set up fee and interest will be charged on any overdue amounts (unless you are an eligible pensioner or senior).

Rates Direct Debit Request Form - Weekly/Fortnightly/Monthly

Set up an annual direct debit for future years for full payment or instalments

An annual direct debit is also available to pay your rates either in full or via an instalment option. The amounts are deducted from your bank account on the due dates as outlined on the annual rate notice. There is no set up fee charged. The direct debit can be for one year only or ongoing from year to year. Please complete and submit the appropriate form below:

Rates Direct Debit Request Form - Full Payment Option 1

Rates Direct Debit Request Form for Payment by Instalments Option 2 or 3

Instalment Options

What are the instalment options?

Rates can be paid by one of two instalment options.

The two instalment plan has the account paid in two amounts in September and January.

The four instalment plan has the account paid in four amounts due in September, November, January and March.

The first instalment must be paid by the September due date on your annual rate notice. An instalment fee may be payable and all arrears are required to be paid with the first instalment.

Other Payment Information

What happens if I do not make a payment by the due date?

The City charges interest at a rate of 5% per annum calculated daily on any balance outstanding after the due date.  Interest is also charged on overdue instalments. Registered pensioners and seniors are exempt from interest charges.

Overdue rates and charges may be recovered by legal action, the cost of which will be payable by the ratepayer and be added to the rates assessment.

What if I am in severe financial hardship?

Please contact the City of Albany Rates Department to discuss your situation and payment options.