Rates Payments & Direct Debits

Rate notices are issued in August each year, with payment due in mid-September.

How can I pay my account?

Payments to the City can be made a number of ways:

  • On the Payments page of the City of Albany website
  • By phone – 1300 276 468 (have your rate notice and credit card available)
  • By Bpay – Biller Code 35121 Your reference number is printed on your notice
  • By mail – PO Box 484, Albany WA 6331 (cheques only)
  • In person – City of Albany, 102 North Road, Yakamia. 9.30am to 4.00pm

Please note there is no surcharge for credit card payments.

Direct Debit

Set up a direct debit for this financial year only

If you wish to pay the current year’s rates by direct debit, the City of Albany offers plans via our website payment page. 

Payments are processed via Bpoint and are spread over the financial year with a final payment in June. Payments can be set up with a credit card or a bank account and ratepayers can nominate whether they want to pay weekly, fortnightly or monthly. The amount you need to pay (as well as any interest) will be outlined when setting up the plan.

To set up your direct debit, Click here;

Set up a weekly, fortnightly or monthly direct debit ongoing from year to year

If you wish to set up a direct debit for a set amount and have this ongoing from year to year, this is the direct debit for you.  This type of direct debit is from a bank account only and is processed on a Friday.

A plan can be set up to clear the current outstanding balance and then continue into the next financial year for the new rates. You can also start a direct debit when your current rates are paid in full and you wish to start making payments towards the new rates before they are issued.

You will need to download and complete a Direct Debit Request Form - Weekly/ Fortnightly/Monthly and forward it to our Rates Department. There is a one-off set up fee and interest will be charged on any overdue amounts (unless you are an eligible pensioner or senior). This direct debit plan allows you to make payments towards the next year's rates before they are even issued.

Rates Direct Debit Request Form - Weekly/Fortnightly/Monthly

Set up an annual direct debit for future years for full payment or instalments

You can set up an annual direct debit to pay either in full or via the instalment options.  The amounts are deducted from your bank account on the due dates as outlined on the annual rate notice.  Please complete and submit the appropriate form below:

Rates Direct Debit Request Form - Full Payment Option 1

Rates Direct Debit Request Form for Payment by Instalments Option 2 or 3

Payment Options

What are the instalment options?

Rates can be paid by one of two instalment plans. The two instalment plan requires payments in September and January and the four instalment plan payments are due in September, November, January and March. An instalment fee is payable and the first instalment must be paid by the September due date on your notice.

What happens if I do not make a payment by the due date?

The City charges interest at a rate of 5% per annum calculated daily on any outstanding balance not being paid in instalments (excluding registered pensioners and seniors).

Overdue rates and charges may be recovered by legal action, the cost of which will be payable by the ratepayer and be added to the rates assessment.

What if I am in severe financial hardship?

The City of Albany has a Rates Financial Hardship Policy to assist ratepayers in extreme financial hardship. Ratepayers may qualify for an extended payment period and no interest charges.

Please contact our Rates Department as soon as possible to discuss your options and request an application form.