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Rates Payments & Direct Debits

Rate notices are issued in August each year, with payment due in mid-September.

How can I pay my account?

Payments to the City can be made a number of ways:

  • On the Payments page of the City of Albany website
  • By phone – 1300 276 468 (have your rate notice and credit card available)
  • By Bpay – Biller Code 35121 Your reference number is printed on your notice
  • By mail – PO Box 484, Albany WA 6331 (cheque or money order)
  • In person – City of Albany, 102 North Road, Yakamia. 9am to 4.30pm

Please note there is no surcharge for credit card payments.

Direct Debit

Set up a weekly, fortnightly or monthly direct debit

The City of Albany offers direct debit options to pay your rates on a weekly, fortnightly or monthly payment plan. The debits are processed from a bank account and are deducted on a Friday. The monthly payments are deducted on the first Friday of the month unless otherwise agreed.

A direct debit can be set up to clear the current outstanding balance or make payments towards the next year's rates before they are issued.

If you are setting up a direct debit for the current charges, the account must be paid in full by 30 June of this financial year.  To confirm the amount you need to pay to clear the rates by 30 June, please contact our Rates team on (08) 6820 3100 or email [email protected].

You are able to have the direct debit continue from year to year. Write 'ongoing' in the final payment date box on the form to roll the direct debit into the next year. If you elect for an ongoing arrangement, you will be notified each year if you need to increase your payment amount to cover the new rates account.

There is a one-off set up fee of $21. Interest will be charged on any amounts outstanding after the due date (unless you are an eligible pensioner or senior) so these charges will need to be taken into account when setting the direct debit amount.

Please download and complete a Direct Debit Request Form - Weekly/ Fortnightly/Monthly (link below) and forward it to our Rates Department.

Rates Direct Debit Request Form - Weekly/Fortnightly/Monthly

Set up a debit for full payment or instalments

Direct debit is also available for the full payment or via one of the instalment options. The amounts are deducted from your bank account on the due dates as outlined on the annual rate notice. There is no set up fee for this direct debit, but there may be instalment fees applicable. The direct debit can be for one year only or ongoing from year to year. Please complete and submit the appropriate form below:

Rates Direct Debit Request Form - Full Payment Option 1

Rates Direct Debit Request Form for Payment by Instalments Option 2 or 3

Instalment Options

What are the instalment options?

Rates can be paid by one of two instalment options.

The two instalment plan has the account paid in two amounts in September and January.

The four instalment plan has the account paid in four amounts due in September, November, January and March.

The first instalment amount shown on your annual notice must be paid by the September due date. The cost associated with the instalment option is shown on your notice and any arrears are included in the September payment amount.

Other Payment Information

What happens if I do not make a payment by the due date?

The City charges late payment interest at a rate of 7% per annum calculated daily on any balance outstanding after the due date. Interest is also charged on overdue instalments. Registered pensioners and seniors are exempt from interest charges.

Overdue rates and charges may be recovered by legal action, the cost of which will be payable by the ratepayer and added to the rates assessment.

What if I am in severe financial hardship?

Please contact the City of Albany Rates Department to discuss your circumstances and payment options.