Community Engagement

Your Council Meet & Greet Forums

Each quarter the Council invite community to have a say at their "Your Council Meet & Greet" forums. Council has actively engaged with communities in; Wellstead, Green Range, Many Peaks, Kalgan, Lower King, Bornholm, Little Grove and City Centre.

The next forum is likely to be at the end of November, pending Council advice.

For more information contact City of Albany on: 6820 3020.

Communications & Engagement Advisory Group

The City of Albany recently endorsed the new Communications and Engagement Strategy. As part of the new approach to improving the way the City communicates and engages with communities, the multidisciplinary group will guide the City's action plan and reporting. The group meets each quarter to provide high level advice and recommendations. The group membership includes community representation, staff and council representation. The next quarterly meeting will be held Wednesday, October 14, 2020.

For more information contact City of Albany on: 6820 3020.

Help Us to Cut the Red Tape

Red tape

Albany residents who want to make things happen will benefit from a new campaign that will streamline application processes and eliminate unnecessary procedures and paperwork.

Cutting red tape was identified as a priority at the recent Council City Chat event with community, and the City is now calling for public feedback on what red tape it can review.

This initiative will pave the way to streamline processes and improve how the City staff can support community to make things happen in the City.

The comment period for this initiative has now closed, and identified actions will be available in due course. In the meantime if you would like further information, please contact the City of Albany Community Engagement Team on: 6820 3020. 

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Our commitment

This campaign will be available from 29 November 2019 for a period of six months. Summaries of responses will be provided on the website on a monthly basis.

There may be instances where our ability to be flexible is constrained by regulation or legislation beyond our control. At these times we will do our best to clearly state those requirements. For example, health and safety, planning regulations and local laws.

Tell us how

The City of Albany is committed to eliminating unnecessary procedures and paperwork, and to streamline processes for our residents and ratepayers. If you come across a requirement from the City that you think serves no purpose or is too complex, we want to know.

How can we contact you if we need more information?

Get Audio Code



2019 Albany Community MARKYT® Survey Results

The City of Albany conducts a MARKYT® Survey every 2 years to get feedback on how the community feel the City is performing against commitments made in their Integrated Planning and Reporting (IPR) Framework. For the first time ever in the Local Government sector this Survey was conducted in partnership with the other 10 Great Southern Local Governments.

Survey results indicate that while the City continues to perform above the Local Government average in most service areas the community is asking us to focus on leadership aspects including engagement, transparency and articulating a clear vision and infrastructure upgrades to pathways, roads and trails. The City has started to address the leadership issues through their revised Communications and Engagement Strategy and there will be a continued focus on how we can best connect with the community.

Here is a link to the survey results:

Albany MARKYT® Survey Report

Great Southern MARKYT® Survey Report

For further information please contact Stephen Grimmer, Facilitator Strategy and Improvement:, (08) 6820 3010

PLEASE NOTE: Other City of Albany projects may be currently OPEN FOR COMMENT.

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