Potential Phishing Email

Published on Friday, 6 June 2025 at 11:42:51 AM

Today, a City of Albany staff member clicked on a link in an email from a person know to them and without their knowledge a phishing email has been sent to a number of contacts, including external community members. 

The email, from a City of Albany email address, contained a link that, if clicked, directed recipients to a page encouraging them to enter personal information such as usernames and passwords.

We are aware that other well-known local businesses and organisations have also been affected by similar activity. These emails are part of a broader phishing attempt and are not isolated to the City of Albany.

What we know:

The link in the email may be part of a phishing attempt to collect login credentials.

We are not aware of any data being breached or accessed at this stage.

What we’re doing:

Our IT team took immediate action to secure the compromised account.

We are investigating how the incident occurred and who may have received the email.

The incident has been escalated and is being managed in line with our Data Breach Response Policy.

What you should do:

Be cautious of unexpected emails, even if they appear to come from trusted businesses or organisations.

If you received an unexpected email from a City of Albany staff member containing a suspicious link, please delete it without clicking any links.

If you clicked the link and entered your details, we recommend changing your passwords immediately — particularly for your email, banking, and other important accounts.

If you clicked the link but did not enter any information, there is no further action required but if you are concerned please consider changing your passwords — particularly for your email, banking, and other important accounts.

Cyber security is a shared responsibility. We encourage everyone to be cautious about unexpected emails — especially those asking for login or personal details.

We will continue to keep our community updated if further information becomes available.

Thank you for your understanding and vigilance.

For questions or concerns, please contact our IT team on (08) 6820 3000 or email [email protected].